Absolutely! At Nagram, we ensure that the product you receive mirrors the image you see on our website. Our commitment to quality and transparency guarantees a seamless online shopping experience, providing you with the exact style and design you fell in love with.

Your sales receipt is conveniently accessible in the ‘Order History’ section of your NAGRAM account. Simply log in, navigate to your profile, and select ‘Order History’ to view and download your sales receipts for easy reference.

Returning an item is easy with NAGRAM! Visit our ‘Returns’ page for step-by-step instructions on initiating a return. Follow the process, and our team will guide you through the seamless return journey. We’re here to ensure your satisfaction every step of the way.

We strive to keep your favorite styles available. While we can’t guarantee restocks for every item, our team is always working to replenish popular choices. Keep an eye on our website or subscribe to notifications for updates on restocked items. Your desired fashion may be back sooner than you think!

Shipping Policy:

Our Delivery Process at NAGRAM:

1. Quality Inspection: Rigorous checks guarantee that each product meets our high standards before reaching you.
2. Packaging: Meticulous packaging using sturdy cardboard boxes, bubble wrap for delicate items, and high-quality poly bags for added protection.
3. Trusted Delivery Partners: Reliable partners take over the responsibility of delivering your package to your provided address.
4. Closed Box Delivery: Upholding product authenticity and your privacy with our ‘closed box delivery’ policy.
5. Delivery Charges: Affordable and fair charges to ensure accessible delivery:
   • Inside Dhaka: 60 BDT
   • Dhaka To Suburbs: 80 BDT
   • Outside Dhaka: 120 BDT
6. Estimated Delivery Time: Timely deliveries are our commitment:
   • Inside Dhaka: 1-2 days
   • Outside Dhaka: 3-5 days

Please note that occasional delays may occur due to factors beyond our control, but we'll keep you informed and resolve issues promptly.

We are thrilled that you have chosen to shop with us! We understand how important it is to receive your order in a timely and efficient manner, which is why we offer several delivery options to fit your needs.Our standard delivery option typically takes 3-5 business days to arrive once your order has been processed and shipped. We use reliable shipping carriers to ensure that your package arrives safely and on time.Please note that delivery times may vary based on factors beyond our control, such as weather conditions or unexpected delays in shipping carrier's delivery schedules.If you have any questions or concerns about your delivery, please don't hesitate to contact our customer service team. We are always here to help!Thank you for shopping with us, and we hope you enjoy your purchase!

Thank you for choosing NAGRAM. We're dedicated to ensuring your orders arrive safely and on time, so you can enjoy your products worry-free.

We offer convenient shipping options! You can ship your order to any address within our delivery network. During the checkout process, simply enter your preferred shipping address, and we’ll ensure your fashion finds its way to your doorstep with care.